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Notes for Wholesale Customization of Office Furniture: Quality and Delivery

June 16,2025

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When wholesaling and customizing office furniture, enterprises often focus on price advantages but easily ignore quality, safety and follow-up services. To ensure smooth procurement and long-term benefits, the following three key points should not be ignored.


1. Quality Control


Quality control is the primary link. First, priority should be given to manufacturers with E0/E1 environmental protection panel certification, self-owned factories and ISO quality management system certification. In terms of materials, the thickness and density of panels should meet the design requirements, and hardware should pass national standard tests. Sample tests should be conducted for cutting precision, edge banding firmness and static load to ensure that the finished products are durable and not easy to deform. When signing the contract, the material standards and inspection methods should be clearly specified in the technical specification sheet, and the right to third-party quality inspection or on-site sampling inspection should be agreed to prevent quality fluctuations in mass production.

 

Office Furniture Factory


2. Delivery Management


Delivery management is related to the project progress. Wholesale customization usually involves large-volume orders, so production scheduling and logistics arrangements are particularly critical. The purchaser should specify the delivery time node in the contract and deliver in batches or set a "latest delivery date" clause according to the project scale. When communicating with the manufacturer, understand its production capacity, work-in-progress inventory and peak-season scheduling; during the production process, regularly obtain production progress reports and set milestone acceptance for key links (such as cutting, assembly, packaging). If there is a risk of delay, promptly negotiate expedited or adjusted solutions to ensure that office decoration or personnel move-in will not be delayed due to furniture delivery.

 

Office Furniture Factory


3. After-Sales Guarantee


After-sales guarantee is the "safety valve" for subsequent use. High-quality wholesale custom manufacturers usually provide a 1-3 year warranty period, and have regular spare parts warehouses for vulnerable parts (such as slides, casters, armrests), which can respond within 48 hours after receiving the repair. The contract should clarify the warranty scope, response time limit and free replacement clauses. If installation services are involved, the installation acceptance standards, rework mechanism and acceptance process should also be specified. In addition, regular maintenance or repair services can be agreed with the manufacturer, such as semi-annual cleaning care, hardware tightening inspection, etc., to avoid greater hidden dangers caused by the accumulation of small faults.

 

Office Furniture Factory


4. Comprehensive Management and Summary


In summary, the wholesale customization of office furniture should not only pursue "high cost performance", but also do a good job in the three guarantees of quality, delivery and after-sales. The purchaser should comprehensively control the technical and service standards in the early stage of factory selection and contract signing; closely follow up and keep records in the production and installation links; and timely use the warranty and maintenance services in the later use process. Through scientific management and professional cooperation, the wholesale customized office furniture can truly become a solid foundation for enhancing corporate image and efficiency. Choose Ekintop Furniture, and we will provide you with the best solution.

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